Hire Hangar
Customer Enablement & Training Specialist
South Africa - Cape Town
Role brief
What this role is asking for.
Join Hire Hangar and work with fast-growing global companies while building a long-term career. JOB TITLE: CUSTOMER ENABLEMENT & TRAINING SPECIALIST LOCATION: REMOTE TIME ZONE: US TIME ZONE ABOUT THE ROLE We are looking for a Customer Enablement & Training Specialist to help enterprise marketing teams successfully adopt a modern workflow and automation platform. This role combines training, onboarding, and marketing operations. You will guide new customers through onboarding, run client training sessions and cohort programs, and build playbooks that make adoption simple and repeatable. The ideal candidate is a natural teacher and enabler who enjoys helping marketing teams master technical workflows and use them to drive real business outcomes. WHAT YOUโLL DO - Deliver training sessions, onboarding programs, and cohort-based workshops for enterprise clients. - Own customer onboarding from first login to full adoption. - Translate technical workflows into simple, actionable steps for marketing and content teams. - Build and maintain enablement playbooks to scale customer success. - Support inbound marketing operations, including CRM workflows, campaign automation, and reporting (HubSpot or similar). - Partner with marketing and content teams on SEO and content enablement projects. REQUIREMENTS - 2+ years in marketing operations, customer success, or product enablement, ideally w...
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