Leasing and Tenant Services Specialist

Join Hire Hangar and work with fast-growing global companies while building a long-term career. Job Title: Leasing and Tenant Services Specialist (US Property Management) Location: Remote Time Zone: US Time Zones (EST–PST) Role Overview We are looking for a proactive and tenant-focused Leasing and Tenant Services Specialist to support leasing operations and tenant experience across a US residential portfolio. This role is central to keeping occupancy rates high, tenants satisfied, and properties well-maintained. You will handle everything from leasing inquiries and lease renewals through to maintenance coordination and rent follow-up. Prior hands-on experience working in US property management is essential — candidates without this background will not be considered. Key Responsibilities - Handle inbound leasing inquiries, schedule showings, and guide prospective tenants through the application process - Prepare and manage lease agreements, renewals, and related documentation - Monitor rent collection, identify delinquencies, and follow up with tenants on outstanding balances - Coordinate and track maintenance and repair requests, ensuring timely resolution through vendor management - Build and maintain strong tenant relationships, addressing concerns and resolving issues efficiently - Manage move-in and move-out coordination including walkthroughs, inspections, and deposit tra...