Assist World

Executive Assistant / Project Management VA (Part-Time)

South Africa

Role brief

What this role is asking for.

Overview: We are seeking a highly organized, proactive, and detail-oriented Virtual Assistant to support a growing creative business owner across two ventures: A premium lapel pin & accessories business A small design agency This role is ideal for someone who thrives in structured environments, enjoys bringing order to creative chaos, and can independently manage systems, communication, and admin operations. Key Responsibilities Project Management (CORE) Manage and maintain workflows in monday.com Create and update projects based on incoming emails (e.g., purchase orders) Assign and track action items Tag and communicate updates to the founder Ensure all tasks are organized, updated, and completed Provide weekly project updates/reporting Inbox & Calendar Management Monitor inbox and respond on behalf of the founder Be CCโ€™d into emails and proactively respond when needed Manage calendar scheduling and confirmations Ensure nothing slips through the cracks Customer & Client Communication Respond to website/customer queries via Shopify inbox/chat Follow up with clients (especially wholesale orders needing nudges) Maintain strong, professional communication tone Admin & Operations Support Assist with expense tracking using Google Sheets Log and categorize expenses monthly Help prepare financial data for accountant (light bookkeeping only) Maintain organized systems across both busi...

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