Retention Manager

Retention Manager Location: Fully Remote Job Type: Full-Time About Uproot Clean Uproot Clean is a fast-growing consumer products company with more than 5 million customers using our products. Our products are sold through DTC, Amazon, and major retailers including Walmart, Target, and Petco, with distribution across more than 10,000 retail doors nationwide. Uproot has also been featured on QVC, Good Morning America, Fox, and other major media platforms. We build products that genuinely solve problems for pet owners while operating with high standards across every part of the business. We are building a company focused on long-term excellence, meaningful impact, and significant opportunity for highly capable people who want to help shape what comes next. Role Intro We are looking for a Retention Manager to help turn email and SMS into an even stronger growth engine for Uproot Clean. This role owns key parts of the retention program across campaigns, flows, segmentation, QA, testing, reporting, and optimization. You will work closely with the Director of Retention, but this is not a “wait for instructions” role. We are looking for someone who brings ideas, thinks critically about customer behavior, understands ecommerce retention from a revenue-first perspective, and continuously improves the systems behind the work. The right person is part operator, part lifecycle strategist,...