Director of RCM Analytics & Client Success

Job Title: Director of RCM Analytics & Client Success The Role: The Director of RCM Analytics is responsible for end-to-end operational ownership of client revenue cycle performance across all sites. This role serves as the owner for client setup, system configuration, reporting alignment, and ongoing RCM optimization ensuring every customer is fully operational, structurally sound, and positioned for success from day one. This individual combines deep revenue cycle expertise, advanced analytics capability, and strong operational leadership. They actively monitor performance in real time, identify root-cause operational gaps early, and drive corrective action with internal teams and client leadership when needed. The Director plays a central role in ensuring RCM performance is scalable, measurable, and continuously improving across the organization. In addition, this role serves as a Prompt product and BI expert ensuring system configurations, automation tools, and reporting environments are fully optimized while interfacing directly with the Product team on feature gaps and enhancement opportunities driven by RCM and enterprise needs. Why work for Prompt? - BIG Challenges: Here at Prompt, we are solving complex and unique problems that have plagued the healthcare industry since the dawn of time. - Talented People: Prompt didn't happen by chance, it's a team of incredibly tale...