Technical Customer Success Manager

ABOUT NEUROSCALE Neuroscale is building the AI recruiting operating system, one unified platform for your entire talent organization, from first touch to hired. Arbi eliminates fragmented workflows, integrates directly with your ATS, and orchestrates AI agents for sourcing, outreach, screening, and candidate intelligence end-to-end. By combining reasoning-optimized models with deep workflow automation, Arbi helps talent teams win more top candidates with dramatically less friction. We’re backed by top operators and investors, and we’re growing fast. Our momentum is further fueled by blue-chip partners and programs, including the NVIDIA Inception Program, the HPE Unleash AI Program, and our active DoD SBIR Phase II award and contract. We are now hiring a Technical Customer Success Manager to own demos, onboarding, and early customer success, and to play a direct role in closing and expanding ARBI deals. THE ROLE We are hiring a Technical Customer Success Manager for a highly customer facing, hands on role with one clear objective: help close deals and ensure customers succeed immediately after signature. This role sits at the intersection of Sales, Product, and Engineering. You will partner tightly with Sales to run demos, lead technical validation, and remove implementation friction, then stay involved through onboarding, adoption, and early customer success. You will own how...