Assist World
Client Services & Project Coordinator
South Africa
Role brief
What this role is asking for.
We are a staffing agency recruiting on behalf of a growing business seeking a highly organized and relationship-driven Client Services & Project Coordinator. This role is ideal for someone who thrives at the intersection of client communication, project coordination, and operational excellence. You will serve as a key point of contact for clients while supporting project delivery, stakeholder management, and internal team coordination. The ideal candidate is proactive, detail-oriented, and confident managing multiple priorities while maintaining exceptional client relationships. KEY RESPONSIBILITIES: CLIENT SERVICES & RELATIONSHIP MANAGEMENT Serve as a primary point of contact for clients, ensuring a positive and professional experience Build and maintain strong client relationships through consistent communication and follow-up Manage client inquiries, requests, and escalations in a timely manner Coordinate meetings, status updates, and stakeholder communications Ensure client expectations, deliverables, and timelines are clearly communicated and managed PROJECT COORDINATION & DELIVERY Support projects from initiation through completion, ensuring deadlines and deliverables are met Coordinate internal teams, vendors, and stakeholders to ensure smooth project execution Maintain project documentation, timelines, and status reports Monitor project risks, dependencies, and action...
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