Executive Virtual Assistant | Customer Success Coordinator

Executive Virtual Assistant About Us We are a growing residential painting company serving the New Orleans, Louisiana market. We pride ourselves on delivering exceptional customer service and operational excellence. As our business continues to grow, we're looking for a proactive, highly organized Executive Virtual Assistant to help streamline our administrative operations and improve customer communication. This is a long-term opportunity for someone who enjoys taking ownership, improving systems, and becoming an integral part of a growing business. Position Overview We are looking for a full-time Executive Virtual Assistant who can manage inbound customer communication, maintain our CRM, support back-office administration, and help improve internal processes. This role is ideal for someone who is proactive, highly organized, confident communicating with customers, and comfortable learning new technology. We're looking for someone who doesn't simply complete assigned tasks but actively looks for ways to improve efficiency and solve problems. Key Responsibilities Customer Communication ● Answer inbound phone calls professionally and confidently. ● Contact inbound leads using a provided sales script. ● Schedule appointments and follow up with prospective customers. ● Provide outstanding customer service while maintaining a friendly, professional demeanor. CRM Management ● Manag...