Patient Coordinator (Functional Medicine Practice)

We are a staffing agency recruiting on behalf of a growing functional medicine and primary care practice seeking a compassionate and highly organized Patient Coordinator . As the practice continues to expand, this role will serve as the primary point of contact for patients, managing communications and administrative workflows to ensure an exceptional patient experience. You will play a key role in supporting both patients and providers by handling inquiries, coordinating appointments, and maintaining accurate patient records. The ideal candidate has previous experience working in a U.S. healthcare environment, communicates confidently over the phone, and understands the importance of professionalism, discretion, and attention to detail. Key Responsibilities Patient Communication Answer incoming patient phone calls in a professional and empathetic manner Respond promptly to patient text messages and general inquiries Manage inbound faxes and route documentation appropriately Provide patients with scheduling assistance and general practice information Deliver an outstanding patient experience across all communication channels Administrative Support Schedule and coordinate patient appointments Maintain and update patient records within the electronic medical record (EMR) system Upload and organize clinical documentation and laboratory results Support providers with day-to-day ad...