Network Operations Engineer

WHO WE ARE Vultr is on a mission to make high-performance cloud infrastructure easy to use, affordable, and locally accessible for enterprises and AI innovators around the world. With 33 global cloud data center locations, Vultr is trusted by hundreds of thousands of active customers across 185 countries for its flexible, scalable, global Cloud Compute, Cloud GPU, Bare Metal, and Cloud Storage solutions. In December 2024 Vultr announced an equity financing at a $3.5 billion valuation. Founded by David Aninowsky and self-funded for over a decade, Vultr has grown to become the world’s largest privately-held cloud infrastructure company. Vultr Cares - 100% company-paid insurance premiums for employee medical, dental and vision plans. - 401(k) plan that matches 100% up to 4%, with immediate vesting - Professional Development Reimbursement of $2,500 each year - 11 Holidays + Paid Time Off Accrual + Rollover Plan - Commitment matters to Vultr! Increased PTO at 3 year and 10 year anniversary + 1 month paid sabbatical every 5 years + Anniversary Bonus each year - $500 stipend for remote office setup in first year + $400 each following year - Internet reimbursement up to $75 per month - Gym membership reimbursement up to $50 per month - Company paid Wellable subscription Join Vultr Vultr is seeking a highly skilled and experienced Network Operations Engineer to support the health and stability of an ever growing network infrastructure. The ideal candidate is inquisitive, demonstrates critical thinking, and is excited to embrace new technologies. You’ll support all underlay and overlay networking within Vultr's global network infrastructure. This is your opportunity to join this important team and leave your mark on Vultr and the future of Cloud Infrastructure. Key Responsibilities - Work directly with customers through tickets to onboard BYO-BGP customers, troubleshoot performance issues related to availability, reachability, latency, and jitter as well as cloud native VPC networks. - Research network events to identify potentially contributing technical debt, architecture issues, or process problems and take ownership of driving end to end improvements across the platforms. - Compose, review and test procedure documentation which provides for scheduled maintenance that eliminates customer impact and improves the overall customer experience. - Work with internal teams to ensure that network issues including automation are resolved quickly. - Troubleshoot issues to identify issues at any layer of the OSI Model. Qualifications - Experience with network operations troubleshooting, planning and deployment of network changes. - A minimum of 1-2 years of experience with BGP based networks, including comprehensive experience with Internet scale routing tables, IRR’s, RIR’s, RPKI, routing policies, peering policies and architectures. - Understanding of technologies and protocols such as VxLAN, EVPN. - Basic Linux administration experience (Debian is preferred), including understanding of Linux Kernel routes, iptables, nftables, ebtables, ipset, and network routing suites such as FRR and Bird (preferred). - Understanding of networking in the cloud including VPC’s, NFV, Direct Connect, and IPsec. - Skilled with documenting the troubleshooting processes for repetitive tasks. - Proactive approach to detecting network issues before they become a larger problem. - Knowledge of building scripts/tools to automate repeatable network changes and to gather network health data is preferred. - Experience opening and following up tickets with vendors and transit providers. - Scripting in Python and knowledge of Ansible playbooks is a plus. - Understanding of 1 or more vendors and operating systems such as Juniper, Cisco, Brocade, Cumulus, and SONiC. - Certifications such as CCNA, JNCIA are highly preferred. Compensation $85,000 - $100,000 Final compensation will vary depending on years of experience, background/skill set, location, and applicable laws. INCLUSION & PRIVACY We are an equal opportunity employer and are committed to creating an inclusive environment for all employees. We welcome applications from individuals of all backgrounds and experiences, and we prohibit discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable laws. Vultr will consider qualified applicants with arrest or conviction records in accordance with applicable laws and will not conduct a background check until after an offer of employment has been extended and accepted. We also take your privacy seriously. We handle personal information responsibly and follow applicable laws, including U.S. privacy rules and India’s Digital Personal Data Protection Act, 2023. Your data is used only for legitimate business purposes and is protected with proper security measures. Where allowed by law, applicants may request details about the data we collect, access or delete their information, withdraw consent for its use, and opt out of nonessential communications. For more details, please see our Privacy Policy https://www.vultr.com/legal/privacy/.