Hardware Engineer

HARDWARE ENGINEER Infrastructure operations · shared across sites Reports to: Director, Hardware Engineering Location: Pleasanton, CA (hybrid) or assigned site; travel up to 25% Department: Infrastructure & DC Operations / Systems Engineering POSITION SUMMARY The Hardware Engineer owns hardware lifecycle for GPU and supporting infrastructure assets, including fleet health monitoring, RMA workflows, firmware management, and long-range capacity planning. The role is the technical owner of the physical compute platform. KEY RESPONSIBILITIES - Monitor GPU and server health including thermal, error rates, and component failures - Drive the RMA process with vendors (NVIDIA, Supermicro, HPE, and others) end-to-end - Manage firmware, BIOS, and BMC upgrade campaigns across the fleet - Develop hardware burn-in and acceptance test procedures, including NCCL and stress tests - Investigate hardware failures and produce vendor-grade root cause analyses - Maintain hardware inventory, asset records, and CMDB accuracy - Drive capacity planning across compute, storage, and networking - Coordinate with Procurement on spare parts strategy and stocking levels - Author hardware engineering runbooks and operational procedures - Support new platform bring-up, qualification, and reference architecture validation REQUIRED QUALIFICATIONS - 5+ years in hardware engineering, systems engineering, or data...