Hardware Engineer

Hardware Engineer

Infrastructure operations · shared across sites

Reports to: Director, Hardware Engineering

Location: Pleasanton, CA (hybrid) or assigned site; travel up to 25%

Department: Infrastructure & DC Operations / Systems Engineering

Position summary

The Hardware Engineer owns hardware lifecycle for GPU and supporting infrastructure assets, including fleet health monitoring, RMA workflows, firmware management, and long-range capacity planning. The role is the technical owner of the physical compute platform.

Key responsibilities

• Monitor GPU and server health including thermal, error rates, and component failures
• Drive the RMA process with vendors (NVIDIA, Supermicro, HPE, and others) end-to-end
• Manage firmware, BIOS, and BMC upgrade campaigns across the fleet
• Develop hardware burn-in and acceptance test procedures, including NCCL and stress tests
• Investigate hardware failures and produce vendor-grade root cause analyses
• Maintain hardware inventory, asset records, and CMDB accuracy
• Drive capacity planning across compute, storage, and networking
• Coordinate with Procurement on spare parts strategy and stocking levels
• Author hardware engineering runbooks and operational procedures
• Support new platform bring-up, qualification, and reference architecture validation

Required qualifications

• 5+ years in hardware engineering, systems engineering, or data center engineering
• Deep knowledge of x86 server architecture, GPU systems, and modern storage
• Hands-on experience with NVIDIA HGX, DGX, or hyperscale-class systems
• Strong Linux fundamentals and scripting skills (Python, Bash)
• Bachelor's degree in computer science, electrical engineering, or related field

Preferred qualifications

• Experience with NVIDIA Mission Control, Base Command Manager, or Bright Cluster Manager
• Familiarity with IPMI, Redfish, and vendor management interfaces
• Knowledge of liquid cooling and high-density power architectures
• Experience operating fleets of 1,000+ GPUs