Engineering Manager - Edge Infrastructure

Engineering Manager - Edge Infrastructure

Remote - Americas

The Edge Infrastructure team brings all worldwide user traffic that visits Shopify merchant websites into Shopify's infrastructure. That's 100% of Shopify's commerce traffic, peaking at 489 million requests per minute at the edge during BFCM, with 237 billion requests through egress. As Engineering Manager for Edge Infrastructure, you'll lead a senior team building the routing, traffic management, and protection layers that keep it fast, resilient, and safe, including evolving DDoS and bot defenses for an era when both the attackers and the crawlers are AI-driven. The problems are deeply technical and many-layered, and a lot of the architecture is still to be decided.

Key Responsibilities

• Lead and grow a senior team of engineers responsible for Shopify's edge the layer that carries worldwide storefront traffic into our infrastructure
• Hold genuinely informed technical opinions about your team's systems and code; you won't be shipping features, but you will be in the architecture
• Translate high-level direction, sometimes no more than a sentence of it, into a technical vision and then into projects your team can actually execute
• Own the resilience of the edge, designing for graceful behaviour when internet components fail rather than only when they work
• Drive traffic and bot management at the edge: evolving DDoS and DoS protections, and distinguishing abusive automation from the good bots that merchants benefit from
• Weigh cost-to-serve against value when shaping traffic policy serving costs scale with automated traffic, which makes that trade-off part of the technical problem
• Set direction across routing, DNS, TLS and certificate management, and the protocols underneath them
• Partner closely with staff-level technical leads and architects working alongside the team on the edge charter
• Prepare the edge for peak events like BFCM, when the platform's traffic and the stakes are both at their highest
• Coach senior engineers, including those weighing a move toward leadership themselves, and keep raising the bar on technical depth
• Collaborate with the infrastructure teams whose systems sit above, below, and beside the edge
• Hire exceptional software engineers, and build a team they want to stay on

Qualifications

• You've led engineers and stayed close to the technical work, people leadership, and real technical involvement, not one at the expense of the other
• Hands-on understanding of edge or traffic infrastructure: how a request gets from a browser anywhere in the world into a company's systems
• Depth in one or more of CDNs at scale, reverse proxies, L4/L7 load balancing, anycast, points of presence, and origin architecture
• Command of the layers underneath: lower-level network protocols, DNS, TLS and mTLS, certificate management, and PKI
• Experience with network security and traffic protection WAF, DDoS and DoS mitigation, rate limiting, bot management
• You've built or owned a platform layer rather than only operating one, and can speak to the design decisions you made and what you'd change
• Comfortable with systems and state at large-company scale
• You can clear a technical interview at a senior engineering level; the technical bar for this role is real and non-negotiable
• You turn ambiguity into direction, and you're energised rather than stalled by a half-sentence of strategy plus a mandate to figure out the rest
• A software engineering background where you've written and shipped production code at some point in your career
• You grow people, and have helped engineers develop, including into leadership

Nice to have

• Hands-on work with modern proxy architecture such as Envoy or Istio
• You've written code that runs at the edge Envoy filters, VCL, Lua, or equivalent
• Open source contributions in the edge, proxy, or networking space
• Experience measurably reducing cost-to-serve on high-volume traffic
• A track record mitigating attacks at very high request volumes
• You've worked on the commerce side of the internet, where the biggest traffic spikes are events on a calendar

Shopifyhttps://www.shopify.com

About the discipline

Engineering. It’s our DNA.

Engineering isn't a department at Shopify. It's our DNA. The engineers who thrive here care about the code, the system, and the merchants relying on both. They want hard problems and uncomfortable growth. They find solutions without waiting for permission. They ship weekly. They want commerce to work better for everyone. So does our founder, Tobi, who still codes and still shapes where this thing is going.

They're open source nerds. They pair program because two brains write better code than one. New tools, new models, new approaches. They experiment constantly. Most of what's standard here started as someone hacking on something.

They use AI like a keyboard, reflexively and everywhere, to clear the mundane and make room for thinking. And they work in the open. The fastest way to learn here is to watch someone better than you do the work. If that sounds like you, come build with us.

Infrastructure engineering

Infrastructure Engineers at Shopify build and maintain the systems that handle millions of requests per second and billions of dollars in transactions. At that scale, performance gains matter and weak assumptions surface quickly. Your systems power the experience for millions of entrepreneurs and buyers every minute of every day, including peak events like Black Friday.

Engineers at Shopify spend the majority of their time actually writing code to build and improve infrastructure. You’ll solve problems that don’t exist anywhere else, with challenges that push what’s possible. If that lights you up, come build with us.

Growth and rewards

Mastery-matched compensation.

Explore rewards

~Mastery

At Shopify, getting better at your craft and increasing your impact is how you grow. Twice a year, we assess both in our ~Mastery cycle, Shopify’s performance review. Achieving higher ~Mastery is a promotion, and when you earn a promotion your total rewards grow with it. Crafter and manager are equal paths, so you can pursue excellence in the craft you’re best at.

Total Rewards

With Flex Comp, your Rewards Wallet gives you agency over your compensation mix. Adjust your mix of cash, restricted share units, and stock options (including programs like Long-Term Equity)* to where it makes sense for you, and mix it up anytime as life and priorities change. Buying a house? Want more skin in the game? Just experimenting? It’s your call.

* Flex Comp program offerings vary based on location, role, and employment type. Full details are set out in our Terms & Conditions and related plan documents.

Built for real life

Room for the rest of your life.

Flexible work, remote by design

A flexible vacation policy means most Shopifolk can take the vacation days they feel they need to recharge.

If a change of everyday scenery is more your jam, Destination 90 means you can work from (almost) anywhere in the world for 90 days of the year.

Your setup

Your battlestation is your home base. Request the desk, chair, and AV gear you need to get shit done.

Benefits

You need ‘em, we’ve got ‘em. Our health and welfare benefits may include health, dental, vision, disability, and life insurance depending on your country. If you’re in a country without a package, you'll receive a monthly allowance. We also offer mental health support for you and your dependents, including immediate and confidential services like counseling and coaching sessions.

Family support

We offer fertility benefits globally, along with paid parental leave to welcome a new family member.

Applying to work here

Show us your craft.

Read the candidate guide

1Life Story

The Life Story is how we understand the themes of your career journey so far, human to human. What you’ve learned, and how you made a difference. Show us the trophies and the bruises: the problems you’ve solved, the challenges you encountered, the decisions you made, and the lessons you learned along the way.

2Craft assessment

We’re looking for world-class crafters. Crafters obsessed with pursuing excellence in their field. Our craft assessment looks at your personal journey toward mastery, and your potential to go broader and deeper in novel ways.

You’ll start with an online assessment, followed by a craft assessment. Show us what you do best, and how you do it. Shopify’s bar is high, and code wins arguments around here. Let your skills do the talking.

3Craft interviews

Building on your craft assessment, these interviews dive deeper into your experience and technical aptitude. Depending on the role, this may include technical deep dives focusing on projects you've previously worked on, collaborating in a design critique, exploring a dataset using SQL, or taking the lead on solving a problem with your interviewer as your co-pilot.