Spanish Bilingual Certified Pharmacy Technician - Refill & Medication Adherence

Bilingual (Spanish) Patient Engagement Specialist (Remote) Language Requirement: Fluent in English and Spanish (verbal and written) Location: Remote (U.S.) Make a Direct Impact on Patient Care—From Home Are you a certified pharmacy technician who is passionate about patient advocacy, medication access, and culturally competent care? Do you thrive in a fast-paced, service-driven environment and enjoy proactive patient outreach? As a Bilingual (Spanish) Patient Engagement Specialist , you will play a vital role in supporting patients throughout their medication journey. You’ll act as a trusted liaison between patients, pharmacists, clinicians, payors, and health system partners—ensuring timely refills, resolving pharmacy claims issues, and delivering compassionate, high-quality service in both English and Spanish . This is a fully remote pharmacy role ideal for professionals who are detail-oriented, empathetic, technologically savvy, and motivated by meaningful patient impact. What You’ll Do In this role, you’ll manage both inbound and outbound pharmacy communications , support medication adherence, and help remove access barriers for patients across diverse populations. Core Responsibilities 📞 Handle inbound pharmacy calls and conduct proactive outbound refill and engagement calls in English and Spanish ✅ Educate and guide patients through the end-to-end medication refill proc...