Supervisor of Patient Engagement

Supervisor of Patient Engagement Location: Remote Shields is seeking an experienced person who loves to work with and lead people, has strong management skills, and who is a highly motivated self-starter who is looking for a challenging career with a fast-growing company. Applicants should be results-oriented with a positive outlook and a clear focus on high quality. The ideal candidate should have front-line employee management experience with a background in pharmacy or healthcare and is a natural forward planner who critically assesses their own performance. Applicants should be service-oriented, motivated in their style, and have a clear focus on performance accountability and employee development. A Supervisor of Patient Engagement is a key leadership position supporting the Engagement Center team reporting to the Director or Manager of Patient Engagement. This position will provide day-to-day leadership for the Engagement Center and will be responsible for leading a team of Patient Engagement team members. This person is primarily responsible for ensuring all responsible work of assigned sites/clinics is managed and ensuring service level metrics are reached in accordance with contract requirements. The Supervisor is responsible for the adoption of best practices, ongoing team support, coordinating coverage, providing coaching, performance management, and professional de...