Healthcare Coordinator

Job Title: Healthcare Coordinator Location: 100% Remote (US Only) Compensation: $45,000-$55,000 + Full Benefits Package The Healthcare Coordinator plays a critical role in Telemedica's evolving care delivery model. This position supports the clinical readiness process for veterans seeking medical evidence for VA disability claims and lays the groundwork for expanded clinical services, including future offerings that may serve veteran family members and caregivers. Coordinators ensure timely and accurate completion of intake and documentation tasks, enabling high-quality care delivery across current and future service lines. As Telemedica advances its integrated care model, this role will be foundational in supporting multi-disciplinary coordination and clinical operations. What you will do (Immediate): - Coordinate care preparation activities, including intake form readiness and documentation tracking - Communicate with veterans to gather, verify, and clarify necessary information prior to service - Support basic billing-related tasks, including confirming payment status, collecting payments, and flagging payment issues for resolution, until full customer service transition is complete - Collect, organize, and upload medical records and supporting documents to clinical systems - Confirm appointment logistics and ensure veteran readiness ahead of scheduled services - Monitor CR...