Salesforce Delivery Manager (Channel/Portal Squad) (Remote)

KnowBe4 empowers the modern workforce to make smarter security decisions every day. Trusted by more than 70,000 organizations worldwide, KnowBe4 is the pioneer of digital workforce security, securing both AI agents and humans. The KnowBe4 Platform provides attack simulation and training, collaboration security, and agent security powered by AIDA (Artificial Intelligence Defense Agents) and a proprietary Risk Score. The platform leverages 15-years of behavioral data to combat advanced threats including social engineering, prompt injection, and shadow AI. By securing humans and agents, KnowBe4 leads the industry in workforce trust and defense. The Salesforce Delivery Manager is the primary solution owner for their assigned domain, including systems, processes, integrations, and data architecture. This role is responsible for driving the end-to-end delivery of Salesforce initiatives by facilitating team operations, managing the backlog, and ensuring a sustainable development pace. The Delivery Manager bridges the gap between business requirements and technical execution while shielding the team from external disruptions. This role ensures that solutions are delivered on time, within scope, and adhere to high standards of architectural integrity and platform stability. Responsibilities: Project Ownership & Planning Primary Solution Owner: Take ownership of the domain’s systems, pr...