Mortgage Loan Processor (Client-Facing)

Join Hire Hangar and work with fast-growing global companies while building a long-term career. JOB TITLE MORTGAGE LOAN PROCESSOR (CLIENT-FACING) Location Remote Time Zone US Time Zones (EST–PST) ROLE OVERVIEW We are seeking a highly organized, client-facing Loan Processor to manage residential loan applications from submission through closing. This role requires strong virtual assistant acumen, attention to detail, and proactive communication with borrowers, lenders, and internal teams. Experience in real estate or home lending is highly valued. Spanish-speaking ability is a strong plus. KEY RESPONSIBILITIES - Manage residential loan files from application through closing - Collect, review, and verify borrower documentation for accuracy and completeness - Communicate directly with clients to request documents and provide status updates - Coordinate with loan officers, underwriters, and third parties to move files forward efficiently - Ensure files meet compliance guidelines and submission standards - Maintain organized digital records and consistently update CRM/loan systems - Proactively identify and resolve issues that may impact closing timelines REQUIRED QUALIFICATIONS - Experience in loan processing, mortgage support, or a similar administrative/client-facing role - Strong organizational skills with exceptional attention to detail - Ability to manage multiple loan files...