ghSMART
Executive Business Partner
United States / Full-time
Role brief
What this role is asking for.
Who We Are
ghSMART is a premier leadership advisory firm trusted by CEOs, boards, and investors to solve their most critical leadership and talent decisions. For more than 30 years, we’ve partnered with many of the world’s most influential leaders and organizations to build winning leadership teams and amplify positive impact. Recognized for excellence, ghSMART consistently earns top rankings in industry surveys (e.g., Vault Consulting awards) and is featured in Forbes’ list of America’s Best Management Consulting Firms. Our culture is entrepreneurial and collaborative, with a strong focus on innovation and client success. Our team is made up of nearly 200 extraordinary individuals across the U.S., Europe, and APAC, who become trusted advisors to these leaders, helping amplify their positive impact on the world. We advise on the art and science of building winning leadership teams, doing meaningful work every day.
What You’ll Do
As an Executive Business Partner at ghSMART you will play a critical role supporting 2-3 senior leaders. Daily responsibilities will include ownership of complex project management, client contracting and invoicing, business development research and support, calendar management, coordination of travel plans and thorough expense reporting.
We are a 100% virtual organization – all colleagues work from their home. Qualified candidates must have a private, quiet space for a home office. Computer, printer, and phone equipment will be provided by the firm.
Responsibilities
- Provide proactive project management. Coordinate with internal and external team members and make recommendations for meetings, project plan and timeline, team calls, data compilation, and survey administration.
- Make recommendations for your consultant(s)with regard to their time management, prioritization, delegation, and organization.
- Independently prepare correspondence, such as client contracts, client invoice requests, report templates, scheduling requests, and final client ready documents with impeccable attention to detail.
- Partner with your consultant(s) to track key project milestones as well as progress against personal, team, and firm goals/targets.
- Proactively manage complex meetings both internally and with our clients; resolve scheduling conflicts quickly and prioritize issues to ensure an effective time management approach.
- Manage frequent and detailed client invoice requests and expense reports; independently drive audit and reconciliation process to ensure proper reimbursement and client invoicing.
- Assist with special projects and travel arrangements as needed.
You Bring
- Minimum of 4 years’ experience in an executive support role
- Bachelor’s degree preferred
- Work with all colleagues to identify, establish, and maintain a positive work environment and authentic culture which encourages diversity, inclusion, and belonging.
- High client service orientation: you are highly responsive with strong interpersonal and communication skills. You are incredibly organized, with superb attention to detail and a strong ability to execute.
- Technically savvy: Strong proficiency in Microsoft Outlook, Word, Excel, Teams, SharePoint, and Salesforce.
- Demonstrate a growth mindset (e.g., embrace latest technology, innovate methods for increasing work efficiency, etc.).
- Handle multiple projects simultaneously and thrive in a fast-paced, deadline driven environment.
- Proactive and self-motivated; you take initiative.
- Act independently with very little supervision and great work ethic.
- Handle sensitive information with the highest degree of integrity and confidentiality.
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