Gabb Wireless
Remote Customer Support Representative (Utah Only-September 28th, 2026 Start)
Lehi, UT / Full-time
Role brief
What this role is asking for.
At Gabb, we're on a mission to bring back the magic of childhood.
Think outdoor adventures and real connections! We create safe tech that lets kids be kids, even in a digital world. Why? Because families deserve to stay connected without sacrificing safety. Our team is full of optimistic folks who love a good challenge (and having fun!). Join us as we champion a fearless approach to safe tech and help build a brighter future for families everywhere.
Supporting Families During This Digital Era
We are dedicated to creating a safer digital world for kids and empowering parents in this digital age. Our Customer Support team is the heart of that mission, providing exceptional care and guidance to families navigating the world of safe technology. If you love helping people and are passionate about making a difference, we would love for you to join our team!
We are continuously accepting applications and will reach out for our next class!
Be the Gabb Guru. You'll be the go-to person for our customers, answering their questions via calls and chats about products, accounts, orders, and more.
Problem-Solving Pro. When technical hiccups happen, you'll be there to calmly guide customers through troubleshooting steps.
Customer Delight Champion. Your empathy and enthusiasm will leave customers feeling heard, valued, and excited about Gabb.
Show Ownership. Your insights and feedback will help us continually improve our products, services, and support processes.
Team Player. You'll collaborate with your fellow team members and create a positive environment for all.
Continual Learning. Maintain a deep understanding of Gabb products and services as they evolve and new ones are introduced
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