Partnerships Manager

YOUR MISSION - Onboard PSP companies onto processing channels brought in by the business development team — from first contact through to live transactions - Build and maintain integrations with new and existing partners, ensuring a smooth technical and commercial setup - Own a portfolio of merchant accounts across multiple partner channels — track performance, flag risks, and lead resolution - Maintain and update a risk register for active partners, staying ahead of compliance, IPS, and acquirer requirements - Run the merchant account dashboard: volume limits, transactional data, status, and history — always current - Review and renegotiate financial conditions, including processing rates, settlements, rolling reserves, and deposits - Handle incoming partner requests across compliance, IPS, and acquirer queries — triage, own, and close - Resolve settlement delays and debt issues with partners directly - Identify opportunities to scale capacity and increase efficiency within existing solutions WHAT MAKES YOU A GREAT FIT - 2+ years in account management, partner success, or onboarding at a payment service provider, acquirer, or payment infrastructure company - Solid understanding of payment processing: approval rates, acquiring, financial settlements, risk and compliance frameworks - Hands-on experience working with merchant accounts and PSP relationships — you know how the eco...