Principal Engineer, Customer Engineering

About FourKites FourKites is the leading supply chain visibility platform, helping companies transform their logistics operations through real-time tracking, predictive intelligence, and AI-powered automation. As we expand our portfolio with agentic AI capabilities that autonomously optimize supply chain decisions, we're transforming from a visibility platform into an intelligent orchestration system that drives measurable business outcomes for the world's most recognized brands. Whether it's medical supplies from Cardinal Health or groceries for Walmart, the FourKites platform helps customers operate global supply chains that are efficient, agile and sustainable. About the Role We're seeking a Principal Engineer to serve as the senior technical authority across our Fortune 500 customer base, operating at the intersection of hands-on engineering, solution architecture, and strategic customer partnership. You'll own the most complex integration designs and AI-powered workflow implementations end-to-end: decomposing enterprise supply chain problems into architecture, building the solution, and ensuring it scales. This is not a coordination role. You will write code, build data pipelines, design microservices architectures, and ship production integrations alongside the team. When a customer needs a real-time event-driven integration with their SAP landscape, or an agentic workfl...