RPO Manager

Position Summary The RPO Manager is responsible to build, scale, and operationalize a high-performing Recruitment Process Outsourcing (RPO) business. This position is also responsible for end-to-end RPO service delivery, operational excellence, client outcomes, and financial performance. The ideal candidate brings deep operational leadership experience within RPO, or talent services, with a proven ability to design scalable delivery models, lead multi-country recruiting operations, and partner closely with Sales, Product, and Technology to deliver enterprise-grade RPO solutions across the Americas. This role requires a hands-on builder—someone who has stood up delivery teams, standardized recruiting operations, driven margin improvement, and led large-scale client implementations in complex enterprise environments. Essential Duties and Responsibilities RPO Operations & Delivery Leadership Own end-to-end RPO service delivery, including workforce planning, recruiting execution, performance management, client SLAs, and continuous improvement. Design and scale RPO delivery models supporting enterprise clients across multiple industries, hiring volumes, and geographies. Ensure consistent, high-quality recruiting outcomes across services such as sourcing, screening, scheduling, onboarding coordination, and workforce analytics. Operational Strategy & Scale Build the operational fou...