Senior AI Engineer, Voice Platform

At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 ROLE OVERVIEW You'll own and evolve the AI systems behind ClickUp's voice platform: real-time streaming transcription, intelligent reformatting, context-aware mention detection, and voice-to-action pipelines. This is a high-impact, hands-on role where you'll push the boundaries of what voice interfaces can do inside a productivity tool used by millions. KEY RESPONSIBILITIES - Design, build, and optimize real-time speech-to-text pipelines (streaming ASR, VAD, audio processing) - Improve transcription accuracy through context injection (user names, teams, custom vocabulary, language detection) - Develop and maintain LLM-powered post-processing (grammar correction, filler removal, mention resolution, formatting) - Build voice-to-action systems that parse natural language into structured workspace commands - Evaluate, benchmark, and integrate ASR models (Whisper, AssemblyAI, Fireworks, etc.) for cost, latency, and accuracy - Collaborate with product and platform teams to ship voice features across MAX Desktop, Mobile,