Senior Accounts Receivable & Collections Analyst

About the role:

We are seeking an experienced Accounts Receivable & Collections Analyst to join our market-leading, fast-growing, event ticketing technology company. As Accounts Receivable & Collections Analyst you will play a key role in managing the company’s cash flow by monitoring outstanding receivables and driving timely collections. The ideal candidate will possess strong analytical skills, exceptional attention to detail, and a solid understanding of accounts receivable and collections processes with the ability to effectively manage aging reports, resolve discrepancies and communicate professionally with clients to ensure timely payments. This role requires strong analytical abilities with exceptional communication skills.

Responsibilities:

• Oversee end-to-end management of outstanding balances across multiple revenue streams, including complex invoice adjustments and reconciliations
• Lead proactive collections efforts across broker and marketplace partner portfolios; negotiate payment arrangements, manage escalation of high-risk delinquent accounts, and drive resolution of complex disputes
• Design, develop, and own AR aging reports, dashboards, and KPIs; identify trends and provide actionable insights to Finance leadership
• Lead cross-functional initiatives to resolve systemic receivables issues, drive automation and reporting accuracy improvements, and serve as a key stakeholder in ERP and system integration projects
• Prepare and present recurring and ad hoc financial reports for Finance leadership

Core Qualifications:

• 5+ years of progressive experience in Accounts Receivable, Collections, or a related finance role
• Strong understanding of AR processes, cash application, and collections strategies
• Strong Excel skills, including pivot tables, VLOOKUPs/XLOOKUPs, advanced formulas, and data analysis; proficiency in MS Office suite
• Excellent communication, negotiation and problem-solving skills.
• Ability to work independently, prioritize tasks, and manage multiple projects simultaneously in a remote first environment
• BA/BS in Accounting, Finance, Business Administration or equivalent relevant work experience

Preferred Qualifications:

• Have experience working in the sports and entertainment ticketing industry, a marketplace technology company and/or startup environment
• Experience with NetSuite and High Radius is a strong plus