Assist World
Virtual Assistant — Social Media, Email & Appointment Scheduling
Colombia
Role brief
What this role is asking for.
About the Role Our client runs a boutique event planning and floral design business based in South Florida. They're looking for a reliable, detail-oriented Virtual Assistant to help manage day-to-day client communication and keep inbound inquiries moving quickly. The business receives a steady stream of inquiries from couples and clients who have already reached out — this is not a cold-calling or outbound sales role. The main priority is responding fast, confirming appointment details, and keeping the calendar organised so no lead goes cold. Key Responsibilities Inquiry & Appointment Scheduling • Respond promptly to incoming inquiries (the client's biggest current pain point is slow follow-up due to competing priorities) • Confirm dates, times, and details for client appointments and consultations • Manage and maintain the appointment calendar in HoneyBook Email Management • Manage and respond to emails using your own assigned email account • Keep the inbox organised and ensure timely, professional responses Social Media Posting • Post to social media following the client's pre-defined guidelines and templates • This is a content-posting role, not full social media strategy or management — templates and direction will be provided Software & Tools Platform / Tool Requirement HoneyBook Will train Email (client-provided account) Must-have Social Media (Instagram/Facebook posting...
Company role signals