Customer Success Manager - Temporary role

About AppsFlyer At AppsFlyer, we believe every challenge is an invitation to innovate. As a global leader in mobile measurement and marketing analytics, we empower marketers to make smarter decisions through data. With 25 offices around the world, we are united by curiosity, collaboration, and a shared passion for helping our customers succeed. About the Role We are seeking a Customer Success Manager to join our Korea team in a full-time, fixed-term contract capacity as maternity leave cover, currently expected to run until November 2026. This role supports a portfolio of Mid-market to Enterprise customers across a variety of industries. You will help customers maximize the value of the AppsFlyer platform, align product usage with their business goals, and drive meaningful outcomes through strong relationship management and proactive engagement. You will play an important role in maintaining customer relationships, enabling product adoption, supporting business continuity, and ensuring customer success during the coverage period. What You’ll Do Serve as the primary point of contact for a portfolio of customers, managing key post-sales activities across onboarding, adoption, renewal preparation, and ongoing engagement. Collaborate closely with Account Managers and customer stakeholders to define clear success plans and help drive execution. Lead or support periodic Executive Bus