Platform Operations Engineer

A Platform Operations Engineer is responsible for supporting multiple applications, consisting of different technologies, in an Enterprise Hosted environment. The individual provides escalation support to Multiple Platforms and its Services. They perform monthly/quarterly/yearly upgrades of the applications in the environment and work within teams to create solutions to identified issues. They are also responsible for communication to the end users. Job Location: Hyderabad Shift Timing: Rotational Shift (24/7) Required Certification: RedHat certifications (RHCSA / RHCE) Duties & Responsibilities: Fully functional and self-directed Resolve issues, manage workload, and balance priorities through frequent interruptions while meeting specific, time sensitive deadlines. Analyze clients/team requests to solve short- and long-term technical issues. Engineer solutions to meet company’s SLA's and meet client expectations’ Monitor and assist to tune applications in the environment through project initiatives, enhancements and integration. Perform upgrades of the applications in the Hosted environment. Provides formal mentorship High complexity assignments- owner Moderate complexity assignments - owner (1 or >)l Low complexity assignments - provide oversight/review Regularly lead self and others and/or established as Product SME and/or established as specialist Sees the whole picture and