Shields Health Solutions
Prior Authorization Certified Pharmacy Technician
Remote
Role brief
What this role is asking for.
๐ Certified Pharmacy Technician - Patient Support Advocate Help Patients Access the Medications They NeedโWhen They Need Them Most Are you a Pharmacy Technician who is passionate about patient care, medication access, and making a meaningful difference in patients' lives? Join our team as a Patient Support Advocate , where you'll serve as a trusted resource for patients, providers, insurance companies, and financial assistance programs to help remove barriers to treatment and improve medication adherence. In this rewarding role, you'll combine your pharmacy knowledge, insurance expertise, and patient advocacy skills to help patients navigate complex healthcare systems and gain access to life-changing medications. ๐ What You'll Do As a Patient Support Advocate, you will: โ Communicate directly with insurance companies to facilitate medication approvals and prior authorizations. โ Navigate pharmacy operating systems to enter data, adjudicate test claims, and develop follow-up action plans. โ Document patient concerns, prior authorization status, and financial assistance needs across multiple databases, electronic medical records (EMRs), and email platforms. โ Collaborate with physicians' offices to ensure patients receive optimal care and access to prescribed therapies. โ Maintain complete and accurate records of all patient communications and case activity. โ Assist patients...
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