Shields Health Solutions
Vice President of Clinical Operations Training
Remote
Role brief
What this role is asking for.
Position Summary The Vice President of Training is a strategic leader responsible for designing, implementing, and optimizing training and onboarding programs for regional and centralized operations team members across a diverse healthcare workforce. This role ensures that employees within operations are equipped with the skills and knowledge to deliver best in class patient care. The VP of Training will lead the evolution of modern learning strategies, including remote, hybrid, and digitally enabled training models, to support a geographically dispersed workforce and the growing demand for flexible, scalable education solutions. Who are you? We are seeking an operational training executive who has: Led nationwide training organizations supporting frontline healthcare operations Managed managers of trainers across multiple regions Supported large populations of non-licensed healthcare employees Built training programs tied directly to productivity, quality, compliance, customer experience, and operational performance Led onboarding and ongoing training for remote, hybrid, and onsite employees Partnered extensively with operations leaders to drive workforce readiness and performance outcomes Experience supporting pharmacy operations, healthcare services operations, patient support operations, customer service operations, care coordination teams, revenue cycle functions, or si...
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