IOP Clinical Case Manager (PT)

Clinical Case Managers are licensed behavioral health clinicians who ensure that every participant in Salma Health’s Intensive Outpatient Programs receives seamless, person-centered care. Working closely with IOP Coordinators, therapists, and psychiatrists, they own the patient-engagement and continuity-of-care functions that underpin compliance, retention, and clinical outcomes. Location Remote in California Key Responsibilities - Patient Engagement & Orientation: Conduct IOP orientations for new patients, introducing program structure, expectations, and resources. Use motivational interviewing and psychoeducation to enhance retention, reduce early drop-out, and sustain engagement. - Care Coordination & Discharge Planning: Lead discharge planning beginning at admission, ensuring linkage to outpatient providers, community resources, and payor-approved step-down services. Conduct collateral sessions with patients to support transition and continuity. - Indirect Patient Contact (IPC) & Compliance: Document collateral contacts, discharge coordination, and case management activities in compliance with CMS and commercial payor standards. Ensure IPC is properly captured for utilization review and reimbursement audits. - Group & Clinical Support: Co-facilitate psychotherapy or skills-based groups (e.g., DBT skills, relapse prevention). Provide clinical coverage for group sessions or...