Natera
Director, Medical Operations (Doctor of Medicine (MD))
US Remote
Role brief
What this role is asking for.
Director, Medical Operations, Oncology Role Overview This role will provide medical leadership and clinical oversight for the experience of ordering physicians, including physician onboarding, ordering workflows, and clinical experience initiatives within the oncology business. Reporting to the medical leadership team, the Director, Medical Operations will serve as a senior physician resource and will work closely with Medical Affairs, Laboratory, and commercial partners to identify and remove clinical and operational barriers to test adoption and to strengthen the experience of the physicians who order Natera's tests. The individual will serve as a bridge between clinical practice and operational execution, engaging ordering physicians as a peer, physician to physician, and bringing clinical judgment to workflow and process design so that providers receive credible, physician-level guidance rather than standard customer support. A key focus will be reducing clinical and operational friction in the ordering process, resolving physician concerns through medical expertise and improving test utilization and retention among ordering providers. Key Responsibilities Serve as the physician-facing point of medical contact for ordering providers, applying clinical judgment to resolve questions and concerns that require a physician's perspective. Provide medical leadership to the intern...
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