Natera

Vice President, Laboratory Operations

Austin, TX

Role brief

What this role is asking for.

Vice President, Laboratory Operations About the Role: As Vice President of Laboratory Operations, you will drive strategic vision and operational excellence across our laboratory. Collaborating closely with other leadership, you will champion operational needs, spearhead cross-departmental initiatives, and optimize key performance indicators (KPIs) to enhance quality, capacity, turnaround time (TAT), and cost of goods sold (COGS). You will serve as the primary point of contact for delegated products, fostering strong partnerships and delivering clear, concise updates to executive leadership. This role demands a strategic leader who can contribute to budget planning, monitor financial performance, and ensure efficient workflow, customer satisfaction, and employee engagement. You will build and lead high-performing teams, drive continuous improvement, and implement effective change management. As a visible role model, you will foster a positive work environment, develop talent, and represent the company during audits, client visits, and technical discussions. Key Responsibilities: Strategic Leadership: Develop and execute strategic initiatives to optimize laboratory operations, focusing on quality, capacity, TAT, and COGS. Operational Excellence: Lead and manage high-performing teams, ensuring accountability for customer satisfaction and achievement of departmental KPIs. Financi...

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