Narvar

Principal Product Manager

Remote - Canada

Role brief

What this role is asking for.

Narvar is growing! We are hiring a Principal Product Manager to build the platform that every Narvar merchant — and every Narvar product team — depends on. Merchant Experiences is the operating system for how 1,500+ enterprise retailers configure, automate, and get value from Narvar. It powers onboarding, configuration, AI automation, and self-service across every Narvar product. Some of it exists today, but much of the architecture, product strategy, and experience is yours to define. This is a chance to build a foundational platform close to the ground up — as an internal founder — and set the patterns every other product team builds on. You'll be measured by a simple thing: how much faster every other Narvar product team can build because your platform exists. This isn't another admin console. It's leverage. What you'll own 1. Platform vision and architecture — Define and launch the first generation of a unified merchant experience platform: the shared services, patterns, and foundation every other Narvar product team builds on. Set the vision that keeps the work pointed in one direction. 2. Onboarding and self-service — Own merchant onboarding, configuration, and in-product guidance. Cut onboarding effort by shifting high-touch work into clean, self-service experiences merchants can complete on their own. 3. AI agents and workflow automation — Ship AI-powered agents and wo...

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