Senior Forward Deployed Engineer

WHY MINTLIFY? We're on a mission to empower builders. - Massive reach: Our docs platform serves 100 million+ developers every year and powers documentation for 20,000+ companies, including Anthropic, Microsoft, PayPal, Spotify, Coinbase, X, and over 20% of the last YC batch. - Small team, huge impact: We recently passed 65 employees and raised a $45 million Series B led by A16Z and Salesforce Ventures. Each new hire has a huge impact on shaping the company's trajectory. - Culture of slope over y-intercept https://mattrickard.com/hire-slope-not-intercept: We value learning velocity, grit, and unapologetically unique personalities. We grew in value faster than headcount and we’re looking to align the two quickly. WHAT YOU'LL WORK ON HERE - Serving as the dedicated technical owner for one or more of our largest enterprise customers after the contract has been signed - Shipping code, reliable software, and systems that carry production traffic from day one - Pioneering the patterns for deploying Mintlify inside organizations with 100,000+ employees - Scoping ambiguous customer asks into shippable plans, and saying no when the ask would fork the product - Designing and deliver self-hosted and VPC deployments, SSO (SAML/OIDC), and least-privilege access architectures - Building enterprise-specific integrations with customer systems as they exist today, finding the least invasive pat...