HubSpot
Customer Success Manager, 1:Few (Trilingual in English, Spanish & Portuguese)
Remote - Colombia
Role brief
What this role is asking for.
POS-P316 Before applying: Your resume must be submitted in English. We require a business level proficiency in English, Spanish AND Portuguese. If your idea of Customer Success is rooted in an intrinsic motivation to help others find solutions to their challenges, we should talk. HubSpot's mission is to help millions of organizations grow better. Our team aims to drive an exceptional experience and sustained value for HubSpot customers through building trust and consulting on the HubSpot software. The outcome is increased value, satisfaction, and renewal of the customer. Our Customer Success Managers possess an unrivaled sense of autonomy, ownership, and dedication to helping each customer realize their value with HubSpot. Customer Success Managers have the opportunity to grow their careers through a focus on skill development and a performance-based role progression path. In this role, you'll get to: Be the primary contact and advocate for approximately 150 medium-sized business customers Become an expert in Inbound Marketing and become the trusted marketing advisor to each of your customers Maintain a revenue base by managing account retention and renewal Drive upgrade revenue from new product feature adoption and expanded usage Work as part of the team to develop strategies for scale and growth We are looking for people who: Prior experience with sales or account management...
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