Hire Hangar

Admissions Specialist

South Africa - Cape Town

Role brief

What this role is asking for.

Join Hire Hangar and work with fast-growing global companies while building a long-term, remote career. Job Title Admissions Specialist โ€“ Clinical Intake & Patient Coordination Location Remote (U.S.-Based) Time Zone US Time Zones (ESTโ€“PST) Reports To Admissions Director Role Overview We are seeking a sharp, composed, and highly structured Admissions Specialist to serve as the first point of contact for incoming referrals and patient inquiries. This is a full-time, high-volume role that demands the ability to assess each call quickly, gather the right information, and guide every interaction toward a clear, defined outcome. The ideal candidate thinks on their feet, stays calm under pressure, and brings a direct yet empathetic communication style to every conversation. Experience in the recovery, addiction treatment, or behavioral health space is a significant advantage. You understand what it means to speak to someone in crisis โ€” or to a hospital discharge planner trying to place a patient โ€” and you know how to meet both with equal clarity and professionalism. Key Responsibilities Inbound Call Management - Serve as the primary point of contact for all inbound calls from hospitals, referral partners, families, and individuals - Lead every conversation with a calm, structured approach and clear communication - Ask targeted, relevant questions to assess the situation quickly and a...

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