Senior Learning & Development Specialist

SENIOR LEARNING & DEVELOPMENT SPECIALIST About the Role As a Senior Commercial Learning & Development Specialist, you will play a pivotal role in shaping the capability of Deliveroo’s commercial teams. We’re looking for someone who takes a proactive, consultative approach, identifying skills gaps before they surface and recommending targeted, scalable learning solutions. You will bring expertise in sales training, with a strong understanding of how to build capabilities across sales, account management, and operations roles in a fast-paced, evolving environment. Your focus will be on driving performance and enabling long-term commercial success across global markets through high-impact learning initiatives. This is not a reactive delivery role – we need a strategic partner who thrives on diagnosing challenges, engaging senior stakeholders, and building future-fit development programs. Key Responsibilities Diagnose Needs & Drive Strategy - Act as a trusted advisor to commercial leaders, using a consultative approach to uncover capability gaps, define root causes, and recommend learning interventions. - Use data and business performance insights to proactively identify learning opportunities that support strategic goals and increase commercial effectiveness. - Translate market and team-specific challenges into robust learning strategies, with a strong focus on sales capability d...