Deliveroo
Consumer Strategy Manager
London - The River Building HQ
Role brief
What this role is asking for.
About the Team The Consumer Core team at Deliveroo owns the in-app experience and how consumers explore our product. Our mission is to help consumers build confidence in ordering and discover โthe best in their neighbourhood.โ Our team identifies emerging customer needs, shapes long-term strategy for the consumer food discovery journey, and ensures that new features deliver measurable impact. Ultimately, we advocate for the consumer at every step, championing experiences that make Deliveroo feel local, relevant, and delightful. About the Role In this role, you will work with product, engineering, and design partners to solve key problems for Deliveroo consumers by developing and testing data-driven hypotheses, generating new product ideas, and improving the overall consumer experience. You will own projects from hypothesis to implementation to results and will get to the lowest level of detail in order to execute on high-impact experiments. The results of your work will influence business decisions, our consumer and product strategies, and the future of the consumer app. You will report into the Director of Consumer Strategy and Behaviour, within the broader consumer organisation. Projects you may work on include helping users discover the best restaurant and dishes, encouraging content creation on Deliveroo, using AI to automate existing processes, supporting go-to-market cam...
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