Assist World
Patient Coordinator & Executive Assistant (Psychology Practice)
South Africa
Role brief
What this role is asking for.
We are a staffing agency recruiting on behalf of a growing psychology practice seeking a highly organized and proactive Patient Coordinator & Executive Assistant. This role is ideal for someone with a healthcare background who enjoys managing processes, coordinating patient care, and ensuring nothing falls through the cracks. You will serve as a key operational partner, helping manage the entire assessment workflow while also providing executive and administrative support. The ideal candidate is confident communicating with patients, comfortable handling phone calls, and able to proactively identify issues before they become problems. Key Responsibilities: Patient Coordination Manage the client assessment process from intake through completion Send, track, and follow up on patient assessment forms and questionnaires Prepare documentation and templates prior to appointments Upload and organize completed reports and patient records Coordinate scheduling and communication with patients and referral partners Ensure all required materials are prepared before appointments Administrative & Executive Support Manage email inboxes and correspondence Coordinate appointments, meetings, and calendar management Assist with invoicing and billing administration Support workflow organization and task tracking Handle general administrative and executive assistant duties Coordinate occasional tr...
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