Appier

Technical Solution Engineer Intern

Taipei, Taiwan

Role brief

What this role is asking for.

【About Appier】 Appier (TSE: 4180) is an AI-native Agentic AI as a Service (AaaS) company that empowers businesses to create value through cutting-edge AdTech and MarTech solutions. Founded in 2012 with the vision of “Making AI Easy by Making Software Intelligent,” Appier helps businesses turn AI into ROI through its Ad Cloud, Personalization Cloud, and Data Cloud—each powered by Agentic AI that enables autonomous, adaptive, and real-time decision-making. Today, Appier operates 17 offices across APAC, the US, and EMEA, and is listed on the Tokyo Stock Exchange. Learn more at www.appier.com. 【About the role】 As a Technical Solutions Engineer Intern, you will follow established guidelines and SOPs to help customers integrate and optimize our products, troubleshoot and explore technical issues, and provide expert guidance. Your main responsibility is to execute each task with precision and consistent service. - Efficiently follow established guidelines and SOPs to assist new clients with a smooth onboarding and go-live process. - Maintain a high degree of precision when documenting, communicating, and processing the work and issues to ensure every detail is accurately captured. - Create and update technical documentation, knowledge base articles, and FAQs to help both customers and internal teams. - Effectively communicate technical concepts and problems to both technical and non-...

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