Senior Site Reliability Engineer

About Zuora At Zuora, we help businesses grow smarter and adapt faster. Our platform powers modern business models — from subscriptions and usage-based pricing to AI-driven and outcome-based offerings — helping companies launch new products, automate complex billing, and unlock predictable, recurring revenue. We’ve led the Subscription Economy for more than a decade. Now we’re evolving again by building the definitive platform for quote to cash and helping companies monetize their products and services with an adaptable, AI-ready foundation. The Opportunity We’re hiring a Senior Site Reliability Engineer to lead reliability strategy and drive AI-powered automation at scale . This role involves owning complex systems, shaping architecture, and influencing cross-functional teams. You’ll: Define and evolve SLOs, SLIs, and resilience patterns Build AI-driven automation for detection, remediation, and forecasting Lead cloud infrastructure and Kubernetes platforms Drive incident response and operational excellence Mentor engineers and influence org-wide reliability practices About You 8+ years of hands-on experience in Site Reliability Engineering, DevOps, or large-scale production operations. Advanced expertise in AWS, including architecture design across services such as EC2, EKS, VPC, IAM, RDS, S3, and CloudWatch. Deep experience with Infrastructure-as-Code using Terraform, includ