Founder’s Associate, Growth & Operations

Founder’s Associate, Growth & Operations Compensation & Benefits Salary: £33,000 – £55,000 GBP (depending on experience) Equity: Stock grant provided Benefits: Comprehensive health insurance About the Role We’re looking for a sharp, entrepreneurial operator to work directly with the founding team on growth and operations. This is a broad, strategic, and hands-on role: you’ll investigate why deals drop off, why signed customers don’t start, and why accounts churn — then design and implement the fixes that address these issues. You’ll analyze funnel performance, create collateral and playbooks, and join client conversations to deeply understand the customer journey and churn. In the early stages, you’ll personally build the assets we need — sales decks, onboarding guides, training content, case studies. Over time, you’ll codify successful solutions into scalable playbooks that form the backbone of how we sell, onboard, and retain clients. This is a rare opportunity to operate like a founder inside a fast-growing company — solving critical problems across sales, onboarding, recruitment, and customer success, while shaping the systems that will scale the business. What You’ll Do Sales Enablement & Pipeline Health Analyze the sales funnel to understand where deals stall or drop off. Investigate and address “failed starts” — closed-won deals that don’t start properly Provide leaders...