Rebar
Implementation Manager | HVAC / Engineering exp
New York City
Role brief
What this role is asking for.
ABOUT REBAR Rebar is building the next-generation operating system for commercial HVAC, Electrical, and Plumbing suppliers and subcontractors. Our V1 quoting product has scaled to 500+ quotes per day and we've doubled our annual recurring revenue in the first six weeks of 2026. Fresh off our $14M Series A (funded by the world’s best construction-tech investors), we’re entering our next phase of growth and are building out our Client Success team. You’ll work directly with the Client Success (CS), Product, and Sales teams to support clients and build the systems that will define Rebar’s CS motion. We’re transforming the $250B HVAC industry with AI-native software—an industry still largely untouched by modern tools. This is your chance to get in early. Our first product is live and scaling fast. To keep delivering the exceptional support that got us here, we need an Implementation Manager to own Client onboarding, training, and early-stage success. You’ll work to build the playbook that powers Rebar’s customer experience. We’re tackling a $250B industry that’s barely digitized—this is your chance to get in at ground level. WHAT YOU’LL DO - Own In-Person Onboardings: run kickoff sessions, virtual demos, and hands-on trainings - Build Repeatable Processes: create playbooks, materials, metrics, and tracking - Be the Voice of the Customer: gather feedback on-site (up to 50% travel)...
Similar searches
Keep browsing verified remote roles.
These links connect this role to broader free job pages with official application sources and stricter location handling where we have enough proof.Company role signals