Enterprise Relationship Manager, Customer Marketing

About the Team The Customer Marketing team showcases real-world customer outcomes through storytelling, proof, and structured advocacy programs. We partner closely with GTM, Product Marketing, Communications, Creative, Events, Legal, and regional teams to bring customer impact to life. Enterprise customer relationships are a core part of this motion. Strong relationship management helps OpenAI identify high-quality customer advocates, build trust with senior stakeholders, and turn customer outcomes into credible proof points across sales, events, campaigns, and executive moments. About the Role As an Enterprise Relationship Manager on the Customer Marketing team, you will own and grow relationships with strategic enterprise and Fortune 500 customers who can participate in advocacy, references, storytelling, events, customer executive programs, and C-suite co-marketing. You will partner with Enterprise Marketing, Events, GTM, Product Marketing, Communications, Legal, Product, and executives to identify executive customer-program opportunities, prepare C-suite stakeholders, navigate sensitive approvals, and turn customer advisory and co-marketing moments into broader advocacy, proof, and business impact. This role is expected to be based in San Francisco, CA, and three days a week in office. In this role, you will: - Build and manage a prioritized portfolio of enterprise custome...