Order Management & Billing, Ads

About the Team OpenAI Finance ensures the organization is positioned for long-term success as we pursue our mission. The Order to Cash (OTC) team oversees the complete flow of commercial transactions from order intake and provisioning through billing, collections, and cash application — ensuring accuracy, compliance, and operational excellence in support of OpenAI’s mission to ensure artificial general intelligence benefits all of humanity. About the Role We are looking for a strategic and hands-on operator to help build and scale the operational backbone supporting OpenAI's Ads monetization business. This role will own operational readiness and execution across the Ads Order-to-Cash lifecycle, ensuring scalable billing operations, financial accuracy, and strong operational controls. As Ads offerings and monetization capabilities continue to evolve, you will partner across Product, Engineering, Revenue Systems, Finance, GTM, Deal Desk, and Legal to operationalize new monetization capabilities while ensuring billing integrity, operational excellence, and audit readiness. You'll combine operational leadership, process design, systems thinking, and automation to build scalable processes that support one of OpenAI's fastest-growing revenue streams. This role is based in San Francisco, CA. We use a hybrid work model of 3 days per week in the office and offer relocation assistance....