Software Solutions Engineering

Position Summary Solutions Engineers at Okendo work closely with customers and internal teams to understand, scope, and build customized software solutions for Okendo’s e-commerce merchants. You will become a highly knowledgeable product and integration expert and you will work directly as an engineer to build and deliver technical solutions. How you'll create impact: Technical Expertise: Tech stack: Typescript, HTML/CSS, Javascript, Node, React, Angular, AWS Pre-sale process: Support the sales and expansion teams by providing technical product expertise (API, Onboarding, security, customer data) Post-sale: Support the success team as the technical SME by answering questions and designing solutions regarding custom functionality, custom reporting, data migration, enterprise plan development, and escalated support tickets. Partners / 3rd-party integrations: Collaborate with tech and agency partners to understand, evaluate, scope, and develop custom functionality for 3rd-party tech integrations. Product Expertise: Develop and maintain an in-depth understanding of Okendo’s products, code base, and integrations through internal training and independent research. Project Management: - Partner with prospects and customers to understand their requests and to gather technical requirements in order to recommend solutions that address their needs. - Build relationships with key customer...