L2 IT Technician

About Nebius: Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure. Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI. Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D. The role We’re looking for a Datacenter L2 IT technician to troubleshoot and solve data center IT hardware issues. This is a position for a technical expert working at the intersection of multiple technical and operational domains. Position is full time day shift. Your responsibilities will include: Solve the challenging hardware related issues with servers, involving in-depth advanced level troubleshooting Involved in hardware problem management, workarounds and solutions Solve proactively L1/L2 tasks through ticket system Update new processes and documentation for IT hardware team Collaborate with L3 Technician to improve SLA with comple