Patient Marketing Awareness Specialist-Temp

Patient Marketing Awareness Specialist Position Summary Natera’s portfolio of innovative molecular and genetic testing solutions helps patients and providers make informed healthcare decisions throughout the patient journey. The Patient Marketing Awareness Specialist is a vital resource focused on enhancing patient understanding and awareness of our testing solutions, particularly Signatera, while providing education, support, and operational assistance. Working within the Patient Coordinator organization, this role helps ensure patients have access to the information, resources, and support needed to navigate their ongoing care journey. This role involves proactive engagement with patients through various communication channels to answer inquiries, provide information, and facilitate access to resources. The Specialist will ensure that patients are well-informed about their testing options, eligibility, and the process involved, while also addressing operational queries related to insurance, billing, and etc. This role requires exceptional communication skills, empathy, attention to detail, and the ability to build trust while supporting patients through potentially complex healthcare experiences. Key Responsibilities • Conduct proactive outreach to patients, providing education about Signatera, its appropriateness for specific cancer types, and the testing process. • Engag...