Product Manager - Care Delivery Systems

The Role Midi is seeking a Product Manager to lead the evolution of the systems powering our care delivery. This role is at the heart of our clinician experience, telehealth platform, and clinical operations infrastructure. You won’t just manage tools; you’ll build the operating system that allows Midi clinicians to deliver high-quality, scalable care. As Midi grows, so does the complexity of care. We need a systems-thinker who can reduce administrative friction, automate repetitive tasks, and allow clinicians to focus on patients. You will turn messy workflow challenges into clear product direction and measurable improvements. The Opportunity You will own critical segments of our clinical infrastructure, moving from problem discovery to cross-functional delivery. Key focus areas include: Clinical Workflow Infrastructure: Define the evolution of our EHR environment and clinician-facing interfaces. Inbox Automation: Optimize the lifecycle of clinical tasks through AI, smart routing, and prioritization to reclaim clinician time. Unified Telehealth Experience: Advance a cohesive ecosystem for patient messaging, visit documentation, and internal tasking. Internal Tools & Integrations: Partner with Engineering, Data, and IT to build the dashboards and automation necessary for sustainable growth. What You’ll Do Map and analyze clinician workflows through shadowing and data to find h...