Senior Platform Engineer

Lob was founded in 2013 by technical co-founders with a vision to connect the world one mailbox at a time. Today, we're transforming the way businesses use direct mail and bringing the power of technology to a traditionally manual channel. Our modern logistics and fulfillment engine helps businesses to build and scale high-quality, personalized direct mail programs without the operational burden. As we grow to meet the evolving needs of our customers and expand our product offerings, we’re building a team to shape the future of direct mail. About The Role We are looking for a Senior Platform Engineer to help scale and improve the reliability, observability, performance, and cost efficiency of our platform infrastructure. This role is focused on observability engineering and infrastructure optimization across AWS environments. The ideal candidate has deep hands-on experience with Datadog, OpenTelemetry, and HashiCorp Nomad, and understands how to build highly visible, scalable, and operationally efficient systems while actively reducing unnecessary infrastructure spend. You will work closely with engineering teams to improve telemetry, monitoring, performance testing, platform reliability, and cloud infrastructure efficiency across a fast-moving distributed environment, including leveraging modern AI-driven tooling and operational workflows where appropriate. What You’ll Work On